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Cisco - 300-810-CLICA Certification Exam Details, Questions and Answers

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300-810-CLICA: Implementing Cisco Collaboration Applications

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Updated on

16 March 2024
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Cisco Collaboration Applications Cisco Unity Connection (CUC) Cisco Collaboration Applications Cisco Unified Communications Manager (CUCM) Cisco Unified IM and Presence (IM&P) Cisco Webex Teams Cisco Expressway

Implementing Cisco Collaboration Applications (300-810 CLICA)

This article provides an overview of the Cisco 300-810 CLICA certification exam, its importance in the technology industry, along with some critical details about the nature of the exam and the skills it measures.

Exam Overview

The 300-810 CLICA exam is a part of the CCNP Collaboration and Cisco Certified Specialist - Collaboration Application Implementation certifications. The exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, and Cisco Unity Express.

Importance of the Exam

Cisco's 300-810 CLICA certification exam is one of the most highly regarded certifications in the IT industry. It opens up a plethora of opportunities for networking professionals and helps them demonstrate their skills in implementing Cisco Collaboration Applications. This certification is widely recognized and adds significant value to any IT professional's resume.

Technical Details of the Exam

The 300-810 CLICA exam consists of 55-65 questions and lasts 90 minutes. It's available in English and Japanese. The exam can be taken at any Pearson VUE testing center or online.

Measured Skills

The 300-810 CLICA exam measures the following skills:

  • Integration of Cisco Unity Connection
  • Integration of Cisco Unity Express and Cisco Unified IM and Presence applications
  • Understanding and configuring Cisco Collaboration's single sign-on
  • Message and phone service troubleshooting
  • Understanding the Cisco Mobile and Remote Access

Preparation Advice

The 300-810 CLICA exam is a challenging one, and it requires thorough preparation. Candidates should first get a clear understanding of each topic in the exam syllabus and then use various resources like Cisco's official study materials, practice exams, and online forums for preparation. Practical experience in implementing Cisco Collaboration Applications is highly beneficial.

Exam Topics

  • Cisco Collaboration Applications (15% - 25%)

    • Implementing Cisco Unity Connection
    • Implementing Cisco Unity Express
    • Implementing Cisco Unified IM and Presence
    • Implementing Cisco Jabber
    • Implementing Cisco Emergency Responder
    • Implementing Cisco Unified Contact Center Express
  • Cisco Unity Connection (CUC) (15% - 20%)

    • CUC architecture and deployment models
    • CUC configuration elements
    • CUC administration interfaces
    • CUC voicemail features
    • CUC message management
  • Cisco Collaboration Applications (15% - 25%)

    • Cisco Unity Connection
    • Cisco Unity Express
    • Cisco Unified IM and Presence
    • Cisco Unified Contact Center Express
    • Cisco Webex Teams and Meetings
    • Cisco Jabber
  • Cisco Unified Communications Manager (CUCM) (20% - 30%)

    • CUCM architecture and deployment models
    • CUCM configuration elements
    • CUCM administration interfaces
    • CUCM call processing features
    • CUCM mobility features
  • Cisco Unified IM and Presence (IM&P) (10% - 15%)

    • IM&P architecture and deployment models
    • IM&P configuration elements
    • IM&P administration interfaces
    • IM&P presence features
    • IM&P instant messaging features
  • Cisco Webex Teams (5% - 10%)

    • Webex Teams architecture and deployment models
    • Webex Teams configuration elements
    • Webex Teams administration interfaces
    • Webex Teams messaging features
    • Webex Teams collaboration features
  • Cisco Expressway (10% - 15%)

    • Expressway architecture and deployment models
    • Expressway configuration elements
    • Expressway administration interfaces
    • Expressway traversal features
    • Expressway mobile and remote access