Comptia (TK0-201) Exam Questions And Answers page 14
An online exam has just begun in a classroom setting. The instructor notices that a student has not started the exam and is avoiding eye contact. The student is MOST likely:
Confused
Angry
Focused
Communications and Facilitation Skills
A participant logs in 15 minutes late for a one-hour synchronous training. Which of the following would be the leader's MOST appropriate response to the participant?
Ignore the participant completely. They should have logged in on time.
"Welcome! Glad you decided to finally join us today. Since you missed the opening exercises, you might want to just try back another day."
"Welcome! Please see the assistant to review what was missed."
"Welcome! Let me briefly review the content missed. We are currently on lesson two."
Communications and Facilitation Skills
Techniques for Engaging Learners
A student insists on asking advanced non-relevant questions during class. The instructor believes the student is challenging their knowledge. Which of the following shows how the instructor would BEST handle the situation?
Address the issue in private with the student at the next break.
Address the issue by removing the student from the classroom.
Address the issue publicly in front of the class.
Address the issue by ignoring the student.
Communications and Facilitation Skills
Techniques for Engaging Learners
A trainer becomes aware that the students appear to be laughing quietly during the presentation of serious technical material. Which of the following actions should the trainer take?
Inform the student that their actions are inappropriate and they should stop.
Attempt to determine if a word used during training has a different meaning locally.
On break, report the behavior to the training center for proper disciplinary actions.
Tell a humorous story to achieve a bigger laugh.
Communications and Facilitation Skills
A trainer delivers a course, leaving out information. Delivering a course in this fashion can lead to:
Learner satisfaction.
Better student evaluations.
Consolidation of the course objectives.
Learner confusion.
Instructional Evaluation and Feedback
A trainer gave a one-hour, continuous lecture on a technical topic to a diverse audience. Many learners were lost and therefore became disgruntled and uninterested. The BEST approach for delivering the content would have been to:
Cut the lecture in half and offer virtual content for self-paced learning.
Hold a discussion period first, then lecture for the remaining time.
Segment the lecture into two 30-minute blocks.
Engage learners using various learning activities within the hour.
Methods and Media for Instructional Delivery
A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?
Continue using the video because it works at other locations
Use a few photos discussing what was covered by the video
Provide a link to download the video before viewing
Include the topic in the outline but skip over it in class
Methods and Media for Instructional Delivery
A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?
Computer-generated printouts of the material
Video podcasts of the training sessions
Audio files explaining the processes in the class
Virtual training sessions providing a comfortable environment
Methods and Media for Instructional Delivery
A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?
Student labs led by the instructor during class
The trainer's mental notes about the students' ability
The trainer evaluation form filled out by the students
Short tests developed by the trainer
Instructional Evaluation and Feedback
A trainer uses a humorous anecdote that they often use at a certain point in the material. After telling the story, the trainer senses a change in facial expression and body language from one student. Which of the following is the MOST appropriate action for the trainer to take?
On the next break, ask the student privately whether the anecdote was effective
Ask for a show of hands of those who did not like the anecdote
Approach the student immediately and ask if everything is alright
Call an impromptu break and ask what the student thought about the anecdote
Communications and Facilitation Skills
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