Comptia (TK0-201) Exam Questions And Answers page 20
The instructor is teaching a class in a very large room and is utilizing a projector to show the class the equipment being taught. Several of the learners seated in the back report they are not able to see the presentation. Which of the following is the BEST solution to the problem?
Move to a smaller room so that all learners can be close to the presentation.
Tell the learners that the presentation will be available after class.
Print out hand-outs of the slides for the learners.
Methods and Media for Instructional Delivery
Communications and Facilitation Skills
The instructor noticed that a discussion was getting off track and out of control. Which of the following question types can help the instructor gain control of the discussion?
Open
Clarifying
Closed
Probing
Communications and Facilitation Skills
The learners in a class have limited knowledge and experience with the material being presented. The instructor wants to ensure the learners are paying close attention. Which of the following will accomplish this task?
Use closed-ended questions to not intimidate any of the learners.
Use interesting questions to make the material significant.
Tell them that their performance will be reported at the end of the session.
Change the course to all labs so learners stay focused.
Communications and Facilitation Skills
Techniques for Engaging Learners
The members of a corporate training department have been asked to conduct an overall organizational training assessment. Which of the following BEST defines the training needs of the organization?
Individual skill gaps noted in performance appraisals
Common mistakes people make when doing their jobs
Number of employees in the company and how many days are allocated to train the company
Reasons for high turnover, high absenteeism, or low performance
Instructional Design and Planning
Instructional Evaluation and Feedback
The MOST effective way for an instructor to demonstrate active listening is to:
Establish eye contact with the learner.
Repeat the learner's question verbatim.
Display open body language to indicate interest.
StatE."So what I hear you asking is. . . "
Communications and Facilitation Skills
The MOST important key to setting motivational goals for the classroom is to set the goal:
So it is just out of reach of all the learners.
So it is reasonably achievable by everybody.
Low enough that everyone succeeds.
So only the best can achieve it.
Communications and Facilitation Skills
The MOST significant advantage of using structured exercises in a training session is that participants:
Will benefit from exchanging information with their peers.
Are allowed to practice and receive feedback on new skills.
Are allowed to reflect on their skill sets.
Will receive a lot of new information.
Instructional Design and Planning
Instructional Evaluation and Feedback
The only advanced learner is polite but obviously bored. Which of the following is the BEST way to improve the learner's class experience?
Ask the learner if they would like to assist in room preparation and class documentation.
Ask the learner if they would like to prepare to teach a lecture of the class.
Ask the other learners to quiz the expertise of the advanced learner.
Ask the learner to cite real world examples to use in class.
Communications and Facilitation Skills
Techniques for Engaging Learners
The phrase "I can do this, if they can" represents which of the following forms of motivation?
Building a model of success socially
Exploitation of personal interests
Using criterion-referenced learning
Utilization of situational awareness
Communications and Facilitation Skills
Techniques for Engaging Learners
The trainer assigns a lab and then wanders around the room observing the students. The trainer makes comments or helps students some of the time. Which of the following would be the BEST feedback for a student who has finished the lab early without difficulties?
Ask the student to describe to the class how the lab ties in with the topic
Ignore the student; other students need more help
Watch the student in future labs to ensure no cheating is occurring
Quietly comment on how the student has done a good job
Instructional Evaluation and Feedback
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