Comptia (TK0-201) Exam Questions And Answers page 21
To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?
Pretend nothing happened and continue with the lesson
Retell the joke explaining its punch line
Decide not to use humor in future presentations
Communications and Facilitation Skills
Techniques for Engaging Learners
Trainees reported that a trainer's innovative use of media greatly enhanced their ability to understand course content. Which of the following audiences is MOST likely to need this information?
The company that pays to have its employees trained
The person who schedules trainers
The instructional designer
The other trainers who teach the same course
Methods and Media for Instructional Delivery
Two instructors are team teaching. The first instructor receives an excellent evaluation and the second instructor receives a lower evaluation. Which of the following methods would work BEST to make the second instructor more effective?
Have the second instructor perform a self-evaluation.
Have the first instructor provide feedback to the second instructor's teaching techniques.
Report the evaluation to a supervisor and have the instructor replaced.
Have the class re-evaluate the second instructor using an alternate method.
Communications and Facilitation Skills
Techniques for Engaging Learners
Upon answering a learner's question an instructor should then:
Review the section that has just been covered
Validate that the learner has understood and is ready to continue
Proceed to the next section assuming that there are no further questions
Elicit further questions from the class as a whole
Instructional Evaluation and Feedback
Using every available feature of a computer-based graphic presentation is:
A benefit to the visual learner.
Distracting to the learner.
An excellent use of training materials.
A creative use of resources.
Methods and Media for Instructional Delivery
When a company provides training for their employees, which category on an evaluation will be MOST beneficial to the instructor?
Business results
Environment
Learning effectiveness
Courseware
Instructional Evaluation and Feedback
When a learner leans back and crosses their arms in response to a direct question, this MOST likely indicates they:
Know the answer but do not want to share it with the rest of the class
Are indifferent to the question and want to be disruptive to the class
Are uncomfortable with their knowledge of the correct answer
Are interested, invested but considering their response carefully
Communications and Facilitation Skills
When a learner responds incorrectly to a question during class, an instructor should give some acknowledgement for the answer. Which of the following is the BEST reason for this action?
Use the incorrect answer to move the class to a different topic
It enforces active participation and creates teachable moments
Wrong answers should be pointed out and corrected quickly to prevent misconceptions
It ensures participation is limited to the correct answers
Communications and Facilitation Skills
When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:
Ignore the problem and work with the student during a break so the class is not disturbed.
Concentrate on getting the student's technical problem solved so they can learn with the rest of the class.
Try to quickly analyze the problem to resolve the issue.
Have another learner help the student while the instructor continues teaching.
Instructional Evaluation and Feedback
When delivering a class for a group that contains primarily kinesthetic learners, it is important to:
Let each participant tell their own story about how they have applied the course content.
Share many examples of how the content should be used.
Allow for sufficient practice time.
Have the participants brainstorm ideas for content application.
Communications and Facilitation Skills
Techniques for Engaging Learners
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