Microsoft (MB-210) Exam Questions And Answers page 3
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Add the LinkedIn Sales Navigator Contact (member profile) control.
Does the solution meet the goal?
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Add the LinkedIn Sales Navigator Contact (member profile) control.
Does the solution meet the goal?
No
Manage leads and opportunities
Manage customer interactions
You need to implement dashboards.
Which URL should you use?
Which URL should you use?
https://bellowscollege.crm.dynamics.com
http://bellowscollege.crm.dynamics.com
https://bellowscollege.dynamics.com
https://crm.bellowscollege.dynamics.com
Manage customer interactions
Implement sales analysis and reporting
You need to identify new customer pending sales.
What should you do?
What should you do?
Create status reasons in the solution and associate them with Open status
Add statuses for all the pending sales stages
Set all new leads to a default status of Qualified
Configure the solution to automatically convert leads to opportunities
Manage product catalog
Manage customer interactions
A salesperson sends an active quote to a customer. The customer requests another quote that includes the original details from the opportunity.
You need to create multiple quotes.
What should you do?
You need to create multiple quotes.
What should you do?
Close the quote and then create a quote from the opportunity.
Create a revision to the active quote.
Create a new opportunity.
Create a new quote from the original opportunity.
Configure and manage sales
Manage leads and opportunities
A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year.
The company divides a business unit into three separate units. Each unit will have a new manager.
You need to update the quotas for each user for the current fiscal year s forecast.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
The company divides a business unit into three separate units. Each unit will have a new manager.
You need to update the quotas for each user for the current fiscal year s forecast.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Create and assign users to new resource groups for each manager.
Create a new relationship between sites.
Update the target goal amount for each user.
Upload the new quota amounts for each user.
Adjust the forecast values directly.
Configure and manage sales
Manage customer interactions
You implement the Dynamics 365 App for Outlook.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Manage leads and opportunities
Manage customer interactions
You need to resolve the sales manager s issue regarding private box customers.
What should you do?
What should you do?
Convert all incoming phone calls to leads.
Convert the dean s phone call to an opportunity.
Convert the sales manager s emails to leads.
Convert the sales manager s emails to opportunities.
Configure and manage sales
Manage customer interactions
You are a system customizer in Dynamics 365 Sales.
You need to set up product families.
Which option is available?
You need to set up product families.
Which option is available?
Change the data type of an existing product property.
Add the product to multiple product families
Add the product to only one product family.
Set one product as a parent to another product.
Manage product catalog
Manage customer interactions
A sales manager asks you to add a reason named DealLost to mark opportunities closed as lost.
You need to modify entity fields.
Which two entity fields should you modify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to modify entity fields.
Which two entity fields should you modify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Opportunity Line
Opportunity Sales Process
Opportunity
Opportunity Relationship
Opportunity Close
Manage leads and opportunities
Manage customer interactions
You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.
User1 asks a user named User2 to assist with the opportunity while she is on vacation.
You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.
What should you do?
User1 asks a user named User2 to assist with the opportunity while she is on vacation.
You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.
What should you do?
Share the record with User2
Grant User2 the security role
Instruct User2 to follow the record
Add User2 to the Sales team
Manage leads and opportunities
Manage customer interactions
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