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Salesforce (CRT211) Exam Questions And Answers page 4

The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.

Which dashboard feature should the Administrator use to meet this requirement?
Sales and Service Cloud Analytics and Reporting
The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a Billing State/Province based upon the Billing Postal Code for that account.

Which two solutions can meet the requirement? (Choose two.)
Data Management Analytics and Reporting
The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro sandbox and is finding that none of the notification emails are being sent to the approvers.

Which two reasons could be the cause? (Choose two.)
Security and Access Data Management
The HR Director at Universal Containers has indicated the picklist entries for salary range and pay grade on the custom Position object need updating and require frequent change. Because frequent changes have to be made to these Position fields, they are requesting the ability to update these picklist values.

Which feature should the administrator consider that allows for this?
Automation and Workflow Customization and Configuration
The inside Sales Manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks.

What should the administrator do to meet this requirement?
Data Management Analytics and Reporting
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.

What can the administrator do to meet this request?
Customization and Configuration
The Marketing Manager at Universal Containers wants to change the column headings for several of the fields on opportunity reports.

What approach should an administrator take to meet the requirements?
Data Management
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy.

How can this requirement be met?
Data Management
The sales manager at Universal Containers would like a dashboard to view each of the sales representative s opportunities, accounts, and related cases.

What is a recommended solution?
Sales and Service Cloud Analytics and Reporting
The sales operations team at Universal Containers wants to ensure that when an opportunity is won the custom shipment date field is populated.

How should the administrator configure salesforce to meet this requirement?
Data Management