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Salesforce (CRT403) Exam Questions And Answers page 12

In order to create an App Launcher component in Lightning an admin must ___________.
User Interface Business Logic and Process Automation
Universal Containers has limited in-house development resources, but would like to support online payment processing for its products.

What is the recommended solution to meet this requirement?
User Interface Security
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.

Which two automation processes should be used to accomplish this? (Choose two.)
Business Logic and Process Automation Security
The VP of Sales has requested that Account Site information should be visible on all Opportunity records.

What is the recommended solution to meet this requirement?
User Interface Security
What are two reasons to create an unmanaged package? (Choose two.)
Business Logic and Process Automation Security
A sales manager would like to look at an Account record and view charts of all the related open opportunities, closed/won opportunities, and open cases.

How many report charts can be added to the Account page layout to meet this requirement?
Data Modeling and Management Analytics
Which statements are correct about encrypted fields among the following? (Choose four.)
Security Data Management
For an external object relationship, you can create a lookup relationship.

What type of object(s) can be the parent?
Data Modeling and Management Data Management
Service Agents are required to confirm a user s identity before providing support information over the phone.

What feature can an app builder use to help agents meet this requirement?
User Interface Security
Which Social Account features can be accessed from SF1?
User Interface Business Logic and Process Automation